Docs Category: WordPress
WordPress
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20 Docs
I installed WordPress on the temporary URL, how can I change it to my domain name?
Last Updated: May 5, 2026If you’ve utilised the temporary URL and would like update it to your own live domain, then you can easily use the our WordPress tools facility to update this. To update the temporay to the live URL: Note: Ensure you update the hyphens (e.g. ‘ – ‘) to periods (e.g. ‘ . ‘) when updating the...
WordPress Multisite Setup Guide
Last Updated: May 5, 20261. What Is WordPress Multisite? WordPress Multisite lets you run multiple websites from one WordPress installation. One dashboard. One set of plugins. One hosting environment. Perfect for: With WebHostsOnline’s optimised hosting stack, Multisite runs fast, stable, and secure — exactly how it should. 2. Before You Start Make sure you have: Tip: If you plan...
How can I clone a site with Timeline Backups?
Last Updated: April 28, 2026How can I clone a site with Timeline Backups? Timeline Backups allow you to restore data between hosting packages, making them an ideal tool to assist with ‘cloning’ websites in your account. For example, if you wanted to clone example.com into a package called example-clone.com: The control panel will show you when the restore is in progress. Navigating away from the...
How do I restore a site using Timeline Backups?
Last Updated: April 28, 2026You can easily restore lost data using the Timeline Backups tool which you can order from within your WebHostsOnline account. Timeline Backups takes a backup of all your websites and databases every day automatically and stores them for 30 days. You can restore from any available snapshot at any time. Site Files Databases Restoring a Deleted...
How do I set up Automatic Timeline Backups?
Last Updated: April 28, 2026With our Timeline Backups product, automatic snapshots of your website files and databases are taken on a daily basis and can be restored at any point. You do not have to take any action to configure this service. Once activated, we include all of your website files and databases as standard. To view any of the previous...
Why do I get an Internal Server Error 500 and how to fix it?
Last Updated: March 25, 2026A white screen or Internal Server Error (error 500) usually means a script used by your website is throwing an exception and/or fatal error. When this happens, it will be logged by our system, and you can view recent errors inside the Access/Error Log of our control panel. A ‘500 Internal Server Error’ message on your site...
WordPress: use SMTP with and without plugins
Last Updated: October 18, 2025Sending emails directly from your WordPress site can be critical to your site’s success. It could be from a contact form to help your clients get in touch if they’re interested in your services, order emails to confirm details and provide receipts for purchases, or password reset emails to allow users access to their accounts. WordPress...
WordPress caching: what you need to know
Last Updated: September 24, 2025Optimising your WordPress site for performance can be done in a variety of ways, but few are as important as implementing caching for your site. Through caching, a lot of the heavier processes and queries that WordPress runs on each page load can be reduced significantly or outright bypassed thanks to temporary storage. So your...
Do I need caching plugins in addition to the WebHostsOnline CDN?
Last Updated: September 24, 2025The short answer is no, the WebHostsOnline Content Delivery Network takes care of caching for you. The free WebHostsOnline CDN caches static content and stores it until it’s purged via the Edge Caching section in MyWebHostsOnline . This means you shouldn’t use any additional caching plugins such as W3 Total Cache or WP Super Cache. We handle optimisation via the Website Acceleration...
Why am I getting a cache status ‘MISS’?
Last Updated: September 24, 2025Headers returning x-cdn-cache-status MISS indicate the request was served by the origin WebHostsOnline server. This means that the response was not found in the cache and so was fetched from the origin server. This could result in a longer time-to-first byte (TTFB) and a longer total load time. On pages you want to be cached you’d expect to see x-cdn-cache-status...
